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FAQ's
Q: How far in advance should I place my order?
A: We greatly appreciate as much notice as possible. Even if you are unsure of the exact number of guests, reserving the date and time is most important because we are on a first come, first served basis. Please allow more time during peak seasons as well (holidays, graduations, etc.)
Q: When do I need to give a final count?
A: Your final number of guests is due seven (7) days before the event. If you have your count sooner, please let us know.
Q: What is your minimum order?
A: There is no minimum on individual trays. Most of our “per person” package prices start at 30 people.
Q: How do I pay for the order?
A: We accept cash, check, Master Card, Visa, and American Express. Some larger orders must be paid in full prior to the event.
Q: Do I have the option for pickup or delivery?
A: Yes, we have both available.
Q: How far do you deliver?
A: We deliver anywhere in the Chicagoland area, 7 days a week, 24 hours a day. Additional charges apply after hours.
Q: How much is the delivery charge?
A: Delivery charges are based on distance. Please feel free to call for pricing.
Q: Does the driver set up the food?
A: Yes.
Q: How much table space do I need for the food?
A: On average you will need an 8 ft. banquet table for every 50 guests you are serving.
Q: Is the food ready to be served upon delivery?
A: All food is ready to serve hot unless otherwise requested. Click here for reheating/cooking instructions.
Q: Do I need to come back to return anything?
A: If you have ordered buffet warmers, the racks may be returned for your deposit.
Q: Do you have any servers available?
A: Yes, the rate is $20.00 per hour per server, with a 4 hour minimum.
Q: How many servers do I need for one event?
A: You may call us and speak to a catering consultant to decide the amount of servers needed based on your event.
Q: When are rental setups?
A: Usually we will schedule rental deliveries at least one day in advance.
Q: Do I need to call J.U.L.I.E to have my yard checked?
A: No. We will take care of that, please have your pet on a leash or in the house. We would also like you to mark your yard where the tent will be setup, either with a lawn chair or other form of marker.
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