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Frequently Asked Questions |
Q: Can orders be paid by check?
A: Yes- catering, pizza, and in-store rental pickups can be paid by check. Rental deliveries must be secured with a credit card. If a customer would like to pay check for a rental delivery, it must be pre-paid in-store well in advance.
Q: Is it necessary to prepay for an order?
A: Not usually, but certain orders may require payment in advance.
Q: Are deposits required?
A: Not usually. Deposits ARE REQUIRED for the following:
-Large catering orders over $1,500
-Tent rentals and special orders have a $50 non-refundable deposit and must have credit card on file or be paid in full prior to delivery
Q: When determining a headcount, how should children be factored in?
A: Ages 0-6: count 3 as 1
Ages 7-12: count 2 as 1
Ages 13+ : count as 1 adult
Q: Is a tip for the delivery driver included in the delivery charge
A: No, any form of gratuity is left to the customer's discretion on most orders. However, large catering orders may have gratuity.
Q: Where will Salina's deliver catering to?
A: Salina's will deliver catering anywhere.
Q: How much is the rental delivery charge?
A: Catering and rental delivery charges vary based on location.
